A custom LLM chatbot delivering accurate guidance in Bengali

The challenge
Delivering accurate family-planning information to a large Bengali-speaking audience was impossible to do manually at the scale required. The information had to be accurate and accessible — a wrong or unclear answer in a health context has real consequences.
Our approach
We designed and built a custom LLM chatbot focused on accuracy and accessibility, grounded so that answers stay reliable rather than improvised.
The system was engineered to operate in Bengali and to be maintainable by the team over time — not a one-off demo, but something dependable that could keep running.
The outcome
The chatbot delivers accurate family-planning information in Bengali at a scale the team could never have reached manually — reliable, accessible, and easy to maintain.
“Softoryze built us a custom LLM chatbot that delivers accurate family planning information in Bengali, at a scale our team could never have reached manually — reliable, accessible, and easy to maintain.”
SERVICES USED
Have a similar challenge?
Talk to a senior engineer about your project — no sales layer, just a clear conversation.